Month: December 2025

Introduction A Customer Feedback Tool is a software application designed to capture the “voice of the customer” through various channels like surveys, website widgets, email, […]

Introduction A Customer Success Platform is a centralized software system that aggregates data from various sources—such as email, support tickets, product usage, and financial records—to […]

Introduction A Microlearning Platform is a specialized digital tool designed to deliver training and knowledge in small, focused bursts. Instead of hour-long courses, it provides short lessons—typically […]

Introduction A Digital Adoption Platform is a software layer that sits on top of another application to provide on-screen guidance, automated walkthroughs, and self-service support. […]

Introduction An eLearning Authoring Tool is a software package that allows users to create digital training content. Think of it like a very advanced version […]

Introduction A Learning Management System (LMS) is a software application designed to administer, document, track, report, and deliver educational courses, training programs, or learning and development materials. […]

Introduction OKR and Goal Management Software is a digital workspace where a company sets its big-picture goals (Objectives) and defines the specific, measurable steps (Key […]

Introduction A Performance Management Platform is a specialized software system designed to create a structured, ongoing process for managing and improving employee performance. It provides a framework […]

Introduction An Employee Engagement Platform is software that helps a company listen to its workers. In the past, a company might have asked for feedback […]

Introduction Interview Intelligence Tools are software platforms that join live video or audio interviews to record the session, provide real-time transcriptions, and apply Artificial Intelligence […]